Hump Day's Over
Wednesday, March 03, 2021
Today was hump day. Definitely, appropriately named!
I worked part-time this morning (but the pay check for work done in Feb hadn't arrived when it was time to leave) - Got a text after 2 PM (when I was involved with a different issue -- see below) that the check was now there. I'm not sure whether the check can be mailed to me. (The company is only open M-W but I do have the owner's cell number.)
Did get out in the sun and enjoyed warmer weather (40's- low 50's) over a leisurely lunch.
This afternoon, there was a challenge which should have been handled with entering info on a website. The website has 5 choices (I needed 2 - but that was NOT an option. Neither option could handle the issue because in my situation the 2 had been bundled), Thus I called what I thought would be a short phone call (It turned into 3 phone calls, being shuffled to 8 different departments, being told 2 different names for the department I needed, both times being told I would be connected directly to that department and both times being put back in the original queue with the 'automatic voice' that only allows the same choices as the website -- you've got the idea. I finally got the right department and partial resolution before I was disconnected! on the 2nd phone call! Total time - 2 1/2 hours!
Went for my scheduled time in the pool.
3rd phone call came from them this evening (f/u on the disconnected call to be sure everything was handled). At least, it seems, they now understand the issue and told me to call 'x' (which is closed until tomorrow - but it is a DIRECT call).Thus, is the situation completely resolved. NOT YET!!! On the positive side, headway has been made.
I will go to bed in peace knowing God is in control.